1. Contract

Your contract with us starts when you book a walk, trek, company or school outing par e-mail, phone, through our website or orally. If you book a trip for someone else you are liable for their obligations.

Upon receiving the programme you declare having read and accepted these terms. You also confirm having all the requested insurances.

Please read this document carefully, as well as all information published on our website and brochures or other documents as they are part of your contract with SAE.

2. Price of the trip and payment conditions

The price is on our documentation or on our website for all programmes indicated in the latters. For all other programmes designed on request the price is the one made in our offer and agreed upon.

All our prices include all taxes (VAT) and are to be paid entirely.

If SAE must change its prices, the new price will be given to you at least three weeks before a trek and two weeks before a day, two day walk, a school outing or company outing.

Prices can change if

- Transport companies change their prices

- New taxes are created or regular taxes are increased

- Hotel prices increase

- Exchange rates change

3. Installment

Please pay 40% of the price of your trip when you book. Only then will your booking be taken into account. If you book less than 21 days before a trek and less than 14 days before a day trip, a 2 days walk, a school or a company outing, the whole price has to be paid for your booking to be confirmed.

4. Final installment

The final installment is to be paid as follows:

- 30 days at least before a trek

- 21 days at least before a day walk, a two days walk, a school outing or a company outing.

All necessary documents and programmes will be sent to you after your last instalment. SAE has the right to suspend your booking if the company does not receive your instalments.

5. Cancelling and changes

Should you need to cancel your reservation or change it, please do so in writing. SAE will not accept any other type of information.

If you cancel or change your booking SAE will charge from CHF 100 to CHF 200 per person and all administrative costs.

Reimbursement conditions are as follows:

- 61 days prior to departure: 100%

- 30 to 60 days prior to departure: 70%

- 14 to 29 days prior to departure: 30 %

- 14 to 0 days prior to departure: 0%

Should you shorten your stay, SAE will not reimburse your payment. Bad fitness conditions preventing you to enjoy your stay will not give you the right to be reimbursed.

6. Replacement person

If you have to cancel your trip you can be replaced by someone else if that person accepts all the terms of the contract. In that case, you are both liable for the payment of the trip and for the costs that might occur as a result of a cancellation.

7. Responsibilities and insurances

The client assumes a complete and full responsibility for all losses, injuries, deaths or damages caused to him or to third parties during his trip with SAE. Consequently, every client must have his own insurance that covers the activities that he will take part in during his stay; this must also cover third party liability (accident and illness insurance, third party insurance).

The client must have the following insurance cover:

- Withdrawal or cancellation charge insurance

- Accident and illness cover;

- Insurance that covers the costs incurred for search, rescue and repatriation or in case of sickness or accident. This will be needed in situations in which these things are not covered in your accident and illness insurance policy.

- Third party insurance that includes accidents in the mountains.

Should you not have the required insurance for search, rescue and repatriation, SAE can organise one for you.

SAE is not liable for services badly executed by any of his partners.

8. Programme change and interruptions by SAE

All our stays are organised for at least 5 people. Should this number not be reached, SAE is entitled to cancel 2 weeks before the start latest. In such a case all your payments will be reimbursed to you. No other fee will be paid.

If SAE has to cancel an walk, outing or trek because of a natural disaster, or any other external cause, it will do everything to find a similar one. In such a case no reimbursement will be made.

9. Applicable law and court

Swiss law is applicable only. Furthermore, all cases will be judged under the laws of the Canton of Valais in Switzerland (exclusive jurisdiction).

Suisse Alpine Emotion SaRL, Anniviers, May 2009.